Terms & Conditions

With all transactions between Us and You, there are going to be T's & C's, so please read through the below and if there is anything that you don't understand you are more than welcome to give us a shout to discuss until you are completely happy.

How to Order

Choose your Design, Whatsapp or email us to discuss your requirements, we will email a quotation to you for approval, simple as that, no mess no fuss prices incl. VAT excl. Delivery

These conditions are the only conditions upon B Seated (pty) Ltd (“the seller”) is prepared to deal with its customer (“the buyer”) and they shall govern the contract to the entire exclusion of any other express or implied conditions. These conditions may only be modified by a variation in writing signed on behalf of the seller by a director and no other action on the part of the seller (whether delivery of the goods or otherwise) shall be construed as an acceptance of any other conditions. These conditions (as modified in accordance with aforementioned and together with the matters referred to on the face of the seller’s quotation and/or acceptance of order) embody the entire understanding of the parties and supersede any prior promises, representations, undertakings or implications. No contract shall be concluded until the seller despatches an acknowledgement of order to the buyer. Any quotation in whatever form given to the buyer is given subject to these conditions and does not constitute an offer to sell. To be eligible to purchase goods from B Seated (pty) Ltd and to lawfully enter into and form contracts with B Seated (pty) Ltd you must be aged 18 or older and the holder of a valid debit/credit card. Products ordered on from B Seated can only be delivered to addresses within the Republic of South Africa. Any cross boarder deliveries shall be at an additional cost to the Client, payable in full upfront prior to departure. B Seated (pty) Ltd shall not be responsible for any damage to goods caused once they have been collected by respective Freight Companies and removed from the our premises.

Language and ambit of these terms and conditions:
This contract shall be concluded in English and shall relate to orders placed in and deliveries to addresses in the Republic of South Africa.

Prices:
All prices quoted for products manufactured / reupholstered by B Seated (pty) Ltd are exclusive of VAT and are exclusive of delivery charges, unless otherwise stated on your purchase order. Deliveries further away from Cape Town are an additional cost. The total cost of your order is the price of the products ordered and delivery charges as set out on your purchase order.

Product Descriptions:
We will take all reasonable care to ensure that all details, descriptions, and images of products appearing on the Site are correct at the time when the relevant information was entered onto the system; however, we do not warrant that the product descriptions, colours on the Site are accurate, complete, reliable, current, or error-free. Although we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site at a particular time may change from time to time.

Purchase Related Policies:
We reserve the right, with or without notice, to cancel or reduce the quantity of any orders in our sole discretion. The Buyer has within 7 Days the option to cancel any order placed, however in the event the raw materials have been purchased by the Seller already, those costs will be deducted from any deposits received without recourse to the Seller as all raw materials purchased are done per Order and not kept in stock. All furniture manufactured by B Seated (pty) ltd, is done so as per Clients specifications as we do not carry stock of any item, thus we do not accept any returns or refunds in part or whole. Clients have the option before delivery to inspect their Furniture on B Seated (pty) ltd premises, be it manufactured or reupholstered. Once inspection is done the Client assumes all responsibilities and no claims will be entered into by B Seated (pty) ltd after the fact. It is the Clients responsibility to make sure that all Specifications handed to B Seated (pty) ltd are correct as B Seated (pty) Ltd will not be held liable in part or whole for any error in the manufacturing process in this regard. Furthermore, any costs incurred by B Seated (pty) ltd in rectifying the mentioned, shall be for the account of the Client, paid up front and in full prior to rectification taking place.

Placing an Order and Order Acceptance:
You will be guided through the process of placing an order either telephonically or by way of an appointment at our factory. You will be offered the opportunity to review your proposed order and confirm or correct it prior to finally placing your order. You place your order request for goods from the email received from B Seated – sales@bseated.co.za - by returning the Purchase Order either signed or by means of a 50% Deposit prior to commencement of your order. Once you have placed your order, B Seated (pty) Ltd will send to you an email acknowledgement providing you with the details and value of your order, including an updated invoice reflecting your deposit. Our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. We may not accept your order if any raw materials needed for your order are not readily available through our supply chain, we are unable to obtain confirmation that your payment is reflecting in our bank account, we suspect fraudulent activity or violation of these Terms and Conditions or if we identify a product or pricing error. If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. If you require any information regarding your order(s) please contact B Seated (pty) Ltd Furniture Manufacturing via email or telephonically.

Promotions:
Fabrics associated with the relevant "Promotion" and or "Get that Look" is subject to the Fabric Suppliers Terms & Conditions, subject to availability and may be discontinued by us and or the Fabric Supplier at any point without prior notification. Colours shown are for illustrative purposes only and may differ in shade or effect, please request fabric samples prior to Payment being made and or Confirmation of Order.

Reupholstery:
B Seated (pty) Ltd quotations for reupholstery, only covers new foam, fabric, webbing & labor, unless otherwise stated. However in the event we find upon stripping furniture that there are / is damage in any form to the frame, B Seated (pty) Ltd will not be held responsible / liable for such. We will inform the Client immediately with photographic proof followed by a quotation to repair. In the event the Client does not wish to proceed with repair / reupholstery work and would like their furniture returned, a fee will be levied to cover any costs incurred up to that point. Clients must also be advised that B Seated (pty) Ltd will not be responsible for reupholstering in the old fabric initially removed upon stripping due to the fact that more than likely it would have been damaged from stripping. If a Client requests B Seated (pty) Ltd collects all or part of the furniture contained within a Quotation, the Client accepts that that will be construed as an acceptance of Quotation and form a legally binding contract between both Parties. In the event a Client cannot settle the outstanding balance prior to Delivery, B Seated (pty) Ltd has the right to withhold furniture until such time as the mentioned has been paid, further to this, B Seated (pty) Ltd will store the mentioned for a maximum of 60 Days thereafter the Client will be informed that goods will be sold for defray expenses to cover costs incurred and any shortfall will be for that of the Clients account.

Payment:
You may pay using any of the methods available to you, however as mentioned in the Placement of Order Section, no work shall commence until such time as payment is reflecting. You confirm that the credit or debit card that is being used is yours (not accepted at the Factory). All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery. Furthermore, we DO NOT under any circumstances deliver goods WITHOUT balances owing being paid and reflecting. In the event the balance owing is removed from our Account for any reason what so ever, we hold all rights to the goods be it new or reupholstery work that has been undertaken and have the right via all legal channels available, to remove all goods with immediate effect and all costs incurred shall be for that of the Client including interest lost. This shall also apply to Clients who have Payment Terms with B Seated (pty) Ltd

Title to Goods:
You agree that we retain the legal ownership of the goods until full payment has been made by you and delivery has been made to you. Further to this, under no circumstances will delivery or collection of goods be advised if final payment is not reflecting in our bank account.

Risk of Loss:
Risk in the goods will pass to the Buyer upon delivery to the Buyer, or if the Buyer arranges their own collection, risk shall pass to that of the collecting party.

Delivery & Delivery Times:
Any delivery timescales quoted to "Buyer" are indicative only. Seller does not accept any liability whatsoever for delayed delivery caused by any third party, or ourselves. Please note the estimated manufacturing & delivery times within South Africa are 4 - 6 weeks, however it could be sooner / later dependent on stock availability of raw materials being used, protoyping furniture may take 6 - 8 weeks for development, 3rd Party deliveries in areas less accessible, strikes, public unrest, hijackings, theft, inclement weather any other occurrences beyond B Seated’s control. International delivery upon request. Should any product be delivered to you and suffer from any defect or damage, you agree to notify us of such defect and/or damage within 24 hours of the time on which delivery of the said product/s took place, it is also for the Buyer to furnish the Seller with photographic evidence before opening in the event it displays signs of damaged packaging, and after, denoting alleged damage. Failure to report such defect and/or damage timelessly will result in us not accepting any liability whatsoever for such defect and/or damage. The seller warrants that the goods shall at the time of delivery be free from defects in workmanship and materials. The Buyer affording the Seller a reasonable opportunity to inspect the goods and, if so requested by the Seller, returning the allegedly defective goods to the Seller’s works, for inspection to take place there.

Intellectual Property:
All content available on the Site, via email correspondence, or verbal, including, but not limited to, designs, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the sole and exclusive property of B Seated (pty) Ltd Furniture Manufacturers, its affiliates, partners or licensors. Neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without B Seated (pty) Ltd prior written consent, which it shall be entitled to withhold at its discretion.

Your Obligations and Responsibilities:
In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. If you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to B Seated (pty) Ltd, its affiliates, partners or licensors.

Your Account:
The Buyer warrant that the personal information which you are required to provide is true, accurate and current in all respects. The Buyer is responsible for ensuring that the personal information you provide to us is up to date. If the Buyers personal information changes then please notify us immediately. The Buyer is responsible for maintaining the confidentiality of your account and for taking all reasonable measures to prevent unauthorised access to your account. The Buyer agrees to accept responsibility for all activities that occur under your account. If the Buyer has reason to believe that your account has become known to somebody else, or is likely to be used in any way that is unauthorised by you, the Buyer should contact us immediately. The Buyer agrees not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We reserve the right to refuse service and/or terminate accounts without prior notice if the Buyer violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in B Seated (pty) Ltd best interests to do so.

Third Party Links:
The Seller is not responsible for the content of any off-Site pages or any other Sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by B Seated (pty) Ltd, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other Sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other Sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other Sites that you visit.

Representations and Warranties; Limitation of Liability
THE SITE IS PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE IN ANY WAY WHATSOEVER, UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-SITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY SITES; (f) ANY INACCURACIES, OMISSIONS OR MISLEADING, FALSE OR DECEPTIVE STATEMENT IN THE CONTENT; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE REGARDLESS OF THE FORM OF ACTION (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH COUNTRIES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW
. We warrant that all products ordered and delivered from our Factory will be free of any workmanship defects. Should any product suffer from defects in workmanship, notice must be given to us within 24 hours of date of delivery of the products and, in the event that such defects are indeed as a result of poor or defective workmanship, such defects will be repaired by us free of charge. This excludes responsibility for any defects that may result from the use of the Furniture, specifically relating to the fabric / leather or material used to cover said furniture. In the event there is a possible claim, this will be taken up with the relevant supplier and their decision to replace or not is solely at their discretion as we do not manufacture fabric / leather. We cannot be held responsible for the wear and tear on the material as hair care products; animals, unnatural use, jumping, pool chemicals or chemicals in general may harm the fabric including sunlight.

Orders without site inspection:
In the event the Buyer orders without B Seated (pty) Ltd having inspected the premises beforehand (Site unseen) for any obstacles, narrow doorways, security gates, stairs or anything that could prevent or inhibit the smooth delivery of new furniture, the Buyer shall under no circumstances hold B Seated (pty) Ltd responsible. Any costs born out of the use of any extra machinery to hoist furniture, shall be for that of the Buyer, as well as for the Buyer to arrange. Any damage arising from the mentioned shall not be the liability of B Seated (pty) Ltd, but that of the Buyer. In the event B Seated (pty) Ltd cannot complete any delivery due to circumstances not in their control on site, the Buyer can decide to have the furniture left for them to arrange delivery into premises or B Seated (pty) Ltd can take it back to their factory whereby the Buyer will be fully responsible for Collection / Delivery to their premises without cost or liability to B Seated (pty) Ltd whatsoever.
terms and conditions can change without prior notification, B Seated (pty) Ltd cannot and will not be held responsible for such changes if they conflict with another Entities Terms & Conditions. These T's & C's supercede any others received and are binding on all Clients dealing with B Seated (pty) ltd.

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